Shipping policy
This policy explains how Zorya orders are shipped.
1. International shipping
We ship worldwide.
2. Delivery times
On average, between 5 and 25 working days (customs clearance or remote locations may extend this timeframe).
3. Order processing
Orders are processed within 1 to 3 working days of receipt of payment.
Orders are not processed at weekends or on public holidays.
4. Tracking
The tracking number and information about the carrier are sent by email after dispatch.
5. Customs/Duties
Customers are responsible for any local duties or taxes.
6. Failed deliveries
If the address is incorrect or incomplete and the parcel is returned, new delivery charges will apply.
7. Delays
Zorya is not responsible for delays caused by customs or the carrier.
8. Support
contact.zoryastore@gmail.com